Client: SCOTIABANK
Our Client's Challenge:
Scotiabank needed to outsource Global HR and Finance to Scotiabank Bogota Colombia.
The Solution We Provided:
We led real estate, network, telephony, IVR, desktop and security teams to construct Innovation Centre facility from the ground up to house 200 resources that were a mix of QA, PEGA development and scrum masters. Work with the Colombia HR team to ensure resources were hired and onboarded based on monthly hiring plan to make up 200 resources.
The Results It Achieved:
The project was delivered on time and on budget. It saved the bank millions based on labor arbitrage of using Colombian resources versus onshore Canadian resources. It allowed the bank to achieve cost efficiencies and better resource utilization with a scaled down workforce.
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